HR Services

We offer a complete range of HR support services which cover all aspects of the employment relationship, and offer a cost effective alternative to hiring a full time HR Manager. Our services include:

Contracts and Handbooks

It is a legal requirement that employees receive a written statement of terms and conditions of employment within two months of commencement. HR Connections can draw up your customised Contract of Employment templates, and also offer a Welcome Pack/Employee Handbook Package.

HR Audits

As part of our HR Services we can help you ensure that you are compliant with current Employment Legislation by carrying out an audit of your current HR Procedures and documentation, e.g.

Recruitment, Selection and Hiring procedures
Terms and Conditions of Employment
Working Time / Annual Leave / Public Holidays
Payment of Wages
Job Descriptions
Procedures, Policies & Practices

Policies and Procedures

Having the correct Policies and Procedures in the workplace can ensure that both Management and Employees understands what is required, and avoid the need for disciplinary or corrective action.

We can help you draw up tailored Policies and Procedures in relation to:

Grievances
Disciplinary and Dismissals
Bullying / Harassment / Sexual Harassment
Email and Internet Usage
Social Media Policy
Alcohol / Intoxicants
Absence / Sick Leave
Recruitment
Equality

CV Preparation

Give yourself the best possible opportunity to get the job you want. Our staff will work with you to create a new CV or review and refresh your current CV to ensure it reflects you in the best possible way. Our staff can meet with you to discuss your requirements, education and work history to create the perfect CV for you.

Payroll Processing

We provide a complete Payroll Service, managed by our IPASS Certified Payroll Technician. Our basic service includes:

Calculation of Employees’ Pay & Tax Deductions – Weekly, Monthly or Fortnightly as required
Calculation of Benefit in Kind (BIK)
Maintenance of Employee Tax Deduction Cards
Filing all Payroll returns to Revenue Commissioners – e.g., P30, P60, P35
Registration of new employees with Revenue (P2C/Form12A/P46)
Processing P45s for employees leaving employment

Preparing for a NERA Inspection

NERA, the National Employment Rights Authority may visit your premises announced or unannounced to carry out an inspection. In general Inspectors/Authorised NERA Officers have the following powers:

To enter any premises at a reasonable time
To demand sight of records
To inspect records
To take copies of records
To interview and require information from any relevant person

We can work with you to prepare for the inspection and help you to review, update or create the required documentation contributing to a smooth running visit.

Recruitment

what our clients say

“HR Connections has provided the Restaurants Association Skillnet with an excellent service which was tailored to meet the needs of Restaurant and Hotel members of the Association. All our members were delighted with the programme which covered Employment Law and dealt with JLCs, NERA, Contracts of Employment, etc., and the feedback was extremely positive. Claire Carroll was a very informative, interesting and excellent communicator.”

Karen McBride, Network Manager – Restaurant Association of Ireland, Dublin

“The White Gables Restaurant uses HR Connections on an ongoing basis for all our HR requirements (including Contracts of Employment, screening and interviewing candidates, First Aid, Manual Handling, HACCP and Food Safety training). From the initial consultation process onwards, we have always received a professional, efficient, and friendly service. They have a strong client focus, and the service is specifically tailored to suit our requirements. We are very happy with the professionalism of the service and the excellent level of ongoing support.”

Ann Dunne, Proprietor – White Gables Restaurant, Moycullen, Co. Galway

“Having worked with HR & Safety Connections for some time now we can not recommend the team there highly enough.

Their vast range of expertise coupled with their approachability and willingness to assist their clients in any way that they can is a priceless resource to our company.

We have found HR & Safety Connections seamless in their meeting of our requests and look forward to working with them for a long time to come.”

Katie Molony - Managing Director - JOE.ie & Her.ie, Dublin

“We sourced external training from HR Connections. We were very happy with the quality of training, and the feedback from our employees was very positive.”

Clodagh Blighe, HR and Training Manager – Micros Fidelio, (Oracle Micros) Parkmore, Galway

“The Paediatric First Aid course was one of the best I have attended over the years I have been teaching.”

Celine Darcy – Proprietor, Tully's Tots Montessori Preschool - Co.Dublin

“We hired Claire Carroll as lead tutor on our Certificate in Employment Law programme. She did an excellent job with very positive feedback from the students and support staff. She delivered an excellent course and we are happy to rehire Claire for the same role this autumn.”

Cathleen Hartnett, Programme Director – Atlantic College

“I initially contacted HR Connections to draw up contracts of employment, and found that the company has a full range of services covering all an employer´s needs. We have since used the company to prepare our Safety Statement and provide Manual Handling training. I am very happy with the result and will continue to use their services. I can highly recommend HR Connections for the speed of response and their excellent customer service.”

Anne Marie Kelly, Proprietor – The Forge Bar & Eaterie, Moycullen, Co. Galway

“Claire was recommended to us by a colleague as a ´must have´. She has a fantastic knowledge in her field and a great way of getting the job done. She is very easy to work with and we will definitely work with her again in the future. She is extremely professional and we would wholeheartedly recommend her to anyone.”

Graham & Saoirse Roberts, Proprietors– Connemara Smokehouse, Co. Galway

Waterford Harley-Davidson are celebrating 10 years in business this year and in that time have been working with HR & Safety Connections and have found their advice and expertise invaluable in developing our business.

Lenny Burns, Waterford Harley Davidson, Waterford

“We have used HR Connections over the last number of years to carry out First Aid / Fire Safety and Manual Handling Training for both our Professional Cookery and Management programmes.

The feedback we have had from both students and tutors has been excellent and Michael is a pleasure to deal with. Claire and her team in the office will go out of their way to deliver what you need when you need it. I cannot recommend them highly enough and would have no problem if anyone wanted to contact me”

Shelagh Nangle - Irish International Hotel & Catering School, Taylor’s Hill, Galway

“This was an excellent training course. Professionally organised and delivered by Michael Casey. Michael has a great understanding of hospitality industry which made First Aid relevant to day-to-day operations. Michael made the subject relevant and fun while achieving course objectives.”

Mike Whelan – General Manager, Saba - Dublin

Claire initially drew up our Contracts of Employment and Employee Handbook, and later implemented our Performance Management System, meeting with most of our Management and Staff during the process. We are very happy with the service provided, and would be happy to recommend HR Connections to anyone needing HR or Health & Safety Services and Support.

Owen Hughes, Director of Portwest Limited, Co. Mayo

“I have worked with Claire Carroll on numerous occasions over the last ten years. I have at all times found her to be an asset to our business whether she be employed directly or working on a contract or fee based remuneration. Claire is a hard–working, honest and talented individual and her skill–set within her chosen fields of HR and Training are in my opinion unsurpassed. I continue to use Claire´s Company when the need arises within my own business, and look forward to continuing our excellent working relationship over the coming years.”

Dave Kelly, General Manager – Westwood Hotel, Galway

“We were delighted with the service and professionalism of HR Connections. As a growing business it is great to have somebody like Claire Carroll to call on to bring us peace of mind knowing that our HR requirements are fully met in compliance with current legislation”

Diarmuid Kelly, Kelly Oysters, Kilcolgan, Galway

“Found the course extremely beneficial and informative. There was absolutely no chance of boredom, we were constantly involved in the training process and testing our knowledge. Very well run.”

Amanda Moore - Castleprint - Galway

Leitrim Association of People With Disabilities find the training offered by HR Connections staff very well delivered and appropriate to our training needs

Rosaleen Kielty, Leitrim Association of People With Disabilities, (LAPWD) , Leitrim

“I found Claire a pleasure to deal with. Claire drew up all my staff contracts for me and was of great help during a NERA audit. She has great expertise and knowledge and is always at the other end of a phone when needed. I would have no hesitation in highly recommending Claire and her company.”

Valerie Osborne – Proprietor, Elysium Beauty Salon, Day Spa & Laser Clinic, Moycullen, Co. Galway

“We have used the services of HR Connections for the past 2 years and they have been invaluable in making sure we have the latest information and legislative updates for any of the issues that have arisen for us. We have found Claire Carroll and her team to be knowledgeable, efficient and extremely helpful and would have no hesitation in recommending them to any other company for their HR requirements.”

Ross Lewis, Chapter One Restaurant, Dublin 1

“Personable, expert, good value. Easy going style – solid work. Have used HR Connections more then once.”

Philip Ryan, General Manager, Carluccio's Restaurant, Dublin

“HR Connections has provided the Salthill Hotel with a high level of professionalism and knowledge in all aspects of HR compliance within the hotel.

Claire Carroll continues to work with us in proactively assisting us in the area of HR, productivity, legal compliance and offers us continuing HR and support which is extremely important to us to ensure the smooth running of this large very busy Hotel.

In addition the team at HR Connections are reliable and flexible, a real asset to any organisation and we look forward to a long business relationship with them into the future.”

Fiona Killilea, General Manager, Salthill Hotel

“I just wanted to say thank you for last Saturday. The Paediatric First Aid course went very well and all the parents were very happy with the course. I have done several of these courses over the years and I really found this one to be the best. This is mainly down to Michael, who really made the day interesting and kept it flowing, and provided the parents and staff with practical and useful information. I have already recommended the course to others.”

Grainne Morris, St. Lawrence Montessori School , Clontarf , Dublin

“Delighted to have a local supportive service like this – reassuring to deal with a familiar voice/person and to support local too! Very happy with service and would have no hesitation recommending you to any small business.”